How To Overcome Communication Issues

How To Overcome Communication Issues

Do you break out in a cold sweat when someone looks your way in a meeting? Do you feel like everyone in the room is more articulate and better prepared than you are? Do clients seem uncomfortable in one-on-one situations with you? Well my friend—you are not alone. Let’s look at some ways you can go from struggling with conversation to the master of the conversation. It’s not hard, once you understand why you do what you do.

Recent research reported by Yale University shows that women speak up in meetings less frequently than men. Another study by the Virginia Tech’s Carilion Research Institute revealed that high IQ people of both genders speak up less than their lower IQ counterparts. (So if you give everyone the silent treatment, maybe you really are the smartest person in the room!)

But let’s not stop there. Do we accept these findings as gospel and take a vow of silence or do we learn how and when to speak up effectively? When it comes to communicating with your clients and colleagues, you probably fall into one of four categories: you either are a spectator, a contributor, a driver, or a leader.
[Read more...]

What Your Web Site Says About You (And What You Can Do About It)

What Your Web Site Says About You
Think of it as curb appeal for your business. Your web site is the first thing that many prospective clients notice about you. If it’s amateurish, busy, crammed with small type and lousy pictures, clients will keep right on driving. Your web site is more important than Facebook, Twitter, LinkedIn, or Google+. So if you haven’t given it a good hard look lately (or if you don’t even have your own web site) it’s time for a little self-analysis.

Ask yourself these five critical questions. If you come up short in any area, take action. This is your road map to web site success. [Read more...]

Watch Your Language! How to Have Powerful Conversations with Clients and Colleagues

How to Have Powerful Conversations with Clients and Colleagues

You’ve probably figured out by now that you can’t make a living selling to your friends. Neither do you have the luxury of choosing your colleagues, your boss, your clients or your colleagues in other firms. So learning how to establish rapport with all sorts of people is crucial. Conversation has power.  I want you to use it correctly.

Words mean things. Your business success depends, at least in part, on three important communication components: [Read more...]

10 Important Things To Tell Your Realtor – Truth or Consequences

Being honest and upfront with your Realtor from the start will keep things running smoothly and avoid bumps in the road that could derail the transaction.

Whether you are buying or selling, you are about to engage in one of the most important financial transactions of your lifetime. Being honest and upfront with your Realtor from the start will keep things running smoothly and avoid bumps in the road that could derail the transaction. Here are ten important things to tell your Realtor. [Read more...]

Changing Your Communication Style to Fit Your Client

4 Different Communication Styles and How To Work With Them

Have you ever been in a situation where you just knew your communication wasn’t getting through? Times when you and your client are just not on the same wave length? Or when you and a co-worker are constantly at odds over how to get the job done?

There’s a simple reason: you’re trying your best to connect with someone whose communication style is totally different from yours. You may already be familiar with the communication style concept, since it forms the basis for many personality tests and sales training programs. The bottom line is this: you can hit a home run almost every time if you learn to alter your own preferred style to suit that of your client.

The names vary, according to which test or program you may be familiar with, but the theories are the same. We’ll describe each style briefly, and then give you a quick-tip communication guide you can use in working with each one. The four styles are:
[Read more...]

What Your Client REALLY Wants: Communication

What Your Client REALLY Wants Communication

Maybe “location, location, location” is the Realtor’s tried and true slogan. But from a client’s point of view, it should probably be “communication, communication, communication.”

The #1 complaint clients make about their Realtors is, “He/she got my listing and I never heard from him/her again.” Don’t let it happen to you! Here are four important ways you can be a competent communicator, from your client’s point of view.

[Read more...]