What Your Web Site Says About You (And What You Can Do About It)

Think of it as curb appeal for your business. Your web site is the first thing that many prospective clients notice about you. If it’s amateurish, busy, crammed with small type and lousy pictures, clients will keep right on driving. Your web site is more important than Facebook, Twitter, LinkedIn, or Google+. So if you […]

Watch Your Language! How to Have Powerful Conversations with Clients and Colleagues

You’ve probably figured out by now that you can’t make a living selling to your friends. Neither do you have the luxury of choosing your colleagues, your boss, your clients or your colleagues in other firms. So learning how to establish rapport with all sorts of people is crucial. Conversation has power.  I want you […]

Changing Your Communication Style to Fit Your Client

Have you ever been in a situation where you just knew your communication wasn’t getting through? Times when you and your client are just not on the same wave length? Or when you and a co-worker are constantly at odds over how to get the job done? There’s a simple reason: you’re trying your best […]

What Your Client REALLY Wants: Communication

Maybe “location, location, location” is the Realtor’s tried and true slogan. But from a client’s point of view, it should probably be “communication, communication, communication.” The #1 complaint clients make about their Realtors is, “He/she got my listing and I never heard from him/her again.” Don’t let it happen to you! Here are four important […]