Sales That Work
You’ve probably figured out by now that you can’t make a living selling to your friends. Neither do you have the luxury of choosing your colleagues, your boss, your clients or your colleagues in other firms. So learning how to establish rapport with all sorts of people is crucial. Conversation has power. I want you to use it correctly.
Words mean things. Your business success depends, at least in part, on three important communication components: [Read more...]
Whether you are buying or selling, you are about to engage in one of the most important financial transactions of your lifetime. Being honest and upfront with your Realtor from the start will keep things running smoothly and avoid bumps in the road that could derail the transaction. Here are ten important things to tell your Realtor. [Read more...]
Have you ever been in a situation where you just knew your communication wasn’t getting through? Times when you and your client are just not on the same wave length? Or when you and a co-worker are constantly at odds over how to get the job done?
There’s a simple reason: you’re trying your best to connect with someone whose communication style is totally different from yours. You may already be familiar with the communication style concept, since it forms the basis for many personality tests and sales training programs. The bottom line is this: you can hit a home run almost every time if you learn to alter your own preferred style to suit that of your client.
The names vary, according to which test or program you may be familiar with, but the theories are the same. We’ll describe each style briefly, and then give you a quick-tip communication guide you can use in working with each one. The four styles are:
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Maybe “location, location, location” is the Realtor’s tried and true slogan. But from a client’s point of view, it should probably be “communication, communication, communication.”
The #1 complaint clients make about their Realtors is, “He/she got my listing and I never heard from him/her again.” Don’t let it happen to you! Here are four important ways you can be a competent communicator, from your client’s point of view.