Can't get access to my admin account

This topic has 2 replies, 3 voices, and was last updated 4 years ago by adamhenry.

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- September 27, 2017 at 4:33 pm #8523
  leeeinla
  Participant
  I have been locked out of my account . I can’t reset my password, why? I am not receiving a link in my email address to reset my password. This is kind of frustrating.
- September 27, 2017 at 4:41 pm #8524
  Marcy Diaz
  Keymaster
  Do you mean your WordPress Admin account?
  If so, you may have a “login lockout” type plugin active. If you use the wrong password too many times you’ll be locked out for a brief period of time. So wait 20 minutes, and then try to send the password reset.
- August 26, 2019 at 9:11 am #10305
  adamhenry
  Participant
  That’s a brilliant idea. Thanks for sharing useful tips.
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