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Can't get access to my admin account

Home › Forums › General Discussion › Can't get access to my admin account

  • This topic has 2 replies, 3 voices, and was last updated 3 years, 7 months ago by adamhenry.
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    • September 27, 2017 at 4:33 pm #8523
      leeeinla
      Participant

      I have been locked out of my account . I can’t reset my password, why? I am not receiving a link in my email address to reset my password. This is kind of frustrating.


    • September 27, 2017 at 4:41 pm #8524
      Marcy Diaz
      Keymaster

      Do you mean your WordPress Admin account?

      If so, you may have a “login lockout” type plugin active. If you use the wrong password too many times you’ll be locked out for a brief period of time. So wait 20 minutes, and then try to send the password reset.


    • August 26, 2019 at 9:11 am #10305
      adamhenry
      Participant

      That’s a brilliant idea. Thanks for sharing useful tips.


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