- December 6, 2016 at 5:43 am #7839XavierIntanParticipant
When I updated the last WordPress version, I cannot access the WP dashboard anymore.
To be sure it was the WP update the issues I restored my website and took the time to update all the plugins one by one and everything was okay.
When I updated the WP then I cannot access the WP dashboard anymore.
I contacted my web hosting (SiteGround) and they answered this:
I have checked the URL and I see that the issue is related with the current theme in use:
winning-agent | active |
Once I changed the theme to genesis the backend was working fine.
I would advise you to contact the theme developers in order to check further.
During that time I could set the genesis theme on your behalf.
Please let me know if this is suitable for you.
Technical Support Team”
Looking forward to hear from you.
- December 6, 2016 at 11:12 am #7847Marcy DiazKeymaster
What most likely happened is that you updated to WordPress 4.6 or higher before updating to Genesis 2.3.1 or higher for that error to happen.
You can follow the instructions here to fix it:
Let us know how it goes.
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