Trust Me! Two Words That Cut Both Ways in Client Relationships We actually know Realtors who have this two-word motto printed on their business cards or displayed on a plaque in their office. But do they live it? How do these two little words impact their relationships with clients and colleagues? It’s a double-edged sword: […]
Let’s Get Personal: Know What Your Clients Really Want From You
In this environment where Twitter, Instagram, Facebook and other social media seem to have taken center stage, it’s too easy to forget the personal touch. Clients aren’t going to ask for it, and you’ve probably been too busy to focus on it. So perhaps now is the time. Let’s consider six of the key touch […]
Preparing for the Rebound: 10 Ways to Earn Your Clients’ Trust
The market is creeping up. At a glacial pace perhaps, but creeping nonetheless. So a new market needs a new attitude. It gives you a clean slate, a great opportunity to move your business to another level. The best way to make this happen is to embark on a well-thought-out program of reputation management. You […]
Negotiation: The Fine Art of Making the Deal
Nothing happens in real estate without negotiation. So as a Realtor, you need to hone the fine art of negotiation on a daily basis. Negotiation doesn’t just happen after the offer is made. It’s happening all the time—starting with the first phone call from a buyer or seller. Negotiating effectively has two critical components: establishing […]